Social Media Marketing
Social media marketing (also known as digital marketing and e-marketing) is the use of social media—the platforms on which users build social networks and share information—to build a company’s brand, increase sales, and drive website traffic.
The Pillars of Social Media Marketing
- Social Strategy
- Planning and Publishing
- Analytics and Reporting
- Advertising
- Social Listening and Engagement
Advantages of Social Media Marketing
- Reach a wider audience
- Improved customer satisfaction
- Cost-effective tool
- Increase website traffic
- Gain better insights
Disadvantages of Social Media Marketing
- Time-consuming process
- Need qualified resources
- Have to wait to see ROI
- Competitor’s market research
- Brand reputation is vulnerable